Frequently Asked Questions
How do I choose the right course for my level?
Copy link
We publish level guidance and prerequisite skills on each catalog listing. If you’re unsure, contact us with a short description of your goals and portfolio stage, and we’ll recommend a path.
What does “mentor-led critique” look like?
Copy link
You’ll submit drawings, notes, and material choices prior to a live session. Mentors then annotate and discuss proportion, contrast, material honesty, and sequencing, with concrete revisions to try.
Are sessions live or self-paced?
Copy link
We offer both. Live cohorts include scheduled critiques and deadlines. Video formats are self-paced with optional mentor sessions you can book as needed.
Do you issue certificates?
Copy link
Yes, selected programs include a verified certificate once you’ve passed portfolio checks and final project milestones. Look for the “Certificate” badge on the catalog.
What tools and software are required?
Copy link
We recommend a drafting tool (CAD or vector-based), a presentation tool, and spreadsheets for spec sheets. Exact requirements are listed per course.
How much time should I allocate each week?
Copy link
Most learners dedicate 4–8 hours weekly. Capstone studios may require 10–12 hours to meet critique standards.
What is your refund policy?
Copy link
Refunds are available within 7 days of enrollment for self-paced courses if less than 20% of content is viewed. Live cohorts follow a separate policy outlined in Terms.
How do I get support during a course?
Copy link
Discussion boards and mentor office hours are available in live formats. Self-paced courses include Q&A threads moderated weekly.